FAQ

Timeless Antiques Handpicked for You

Find answers to your antique shopping questions, designed to guide you effortlessly through Banomartโ€™s unique collection.

What type of items do you sell?

Banomart offers carefully curated antiques, vintage collectibles, fine art, dรฉcor pieces, and historical objects.
Every item is individually inspected, documented, and authenticated to the best of our ability.

Are your antiques authentic?

Yes.
Each piece undergoes: condition checks, material and craftsmanship review and provenance verification (when available).

Do you ship internationally?

Yes, we ship worldwide.
International shipping costs vary depending on: weight, fragility, destination and currier option.

You will receive a final shipping quote before checkout.

How is packaging handled?

Antiques require special care.
We use: double-layer protection, bubble wrap and foam, wooden crates for extremely fragile or high-value pieces and โ€œfragileโ€ labeling and secure taping

Our priority is to ensure your item arrives safely.

How long does shipping take?

Estimated timelines: local (within country): 2โ€“5 business days and nternational: 7โ€“21 business days, depending on customs clearance and courier speed.
We will keep you updated from dispatch to delivery.

Can I track my order?

Estimated timelines: Local (within country): 2โ€“5 business days

International: 7โ€“21 business days, depending on customs clearance and courier speed.

We will keep you updated from dispatch to delivery.

Do you offer returns or refunds?

Due to the nature of antiques:

All sales are final

Refunds are only issued if the item arrives damaged

If there is a problem, contact us within 48 hours of delivery with photos and details.

Can I reserve an item?

Yes.
We offer short-term holds for 24โ€“48 hours on select pieces.
A deposit may be required depending on item value.

Do you offer bulk or dealer pricing?

Yes.
We work with: interior designers, collectors, dealers and galleries

Contact us for special rates and sourcing assistance.

How often do you add new items?

Yes.
We work with: interior designers, collectors, dealers and galleries

Contact us for special rates and sourcing assistance. New inventory is added weekly.
For early access, join our: emails list, WhatsApp updates

Youโ€™ll see new arrivals before they go public.

Do you source specific antiques on request?

Yes, we offer personal sourcing services.
Tell us what youโ€™re looking for and weโ€™ll search through our partners, collectors, and dealers to find it for you.

How can I contact Banomart?

You can reach us through:

Email: admin@banomart.com

Website contact form

Support hours: Monโ€“Sat, 9AMโ€“6PM.

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Furniture customization

Create bespoke pieces that perfectly fit your space and style with our customization services. From fabric selection to dimensions, we’ll bring your vision to life.

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Interior design

Our expert designers will work with you to transform your space into a stylish and functional haven that reflects your personal taste and lifestyle.

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Delivery and assembly

Enjoy hassle-free shopping with our delivery and assembly services. Let our team handle the heavy lifting and installation, so you can relax in your newly furnished home.

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